AUTEC Car Wash Systems Frequently Asked Questions
Why should I choose AUTEC over competitive car wash systems?
Unprecedented wash quality; profitable, trouble-free operation; and all stainless steel construction providing long-term durability are attributes of all AUTEC systems.
What is the best combination of AUTEC in-bay automatic and self service bays?
Car washes are reasonably easy to market. Statistics show that driveway washing is declining and automatic car washing is rising; so there’s a captive audience. There are many car wash operators who have only a stand-alone automatic and there are operators who have the in-bay and six self serves. Each has been equally successful. When it comes to being a car wash investor, the demographics will suggest which AUTEC automatic rollover is right for your location.
Ideally, you would contract the services of an experienced independent researcher for an accurate, detailed report of the demographics at your location. We recommend James Fisher with IMST Corp, 800-231-4678.
Will the car wash facility I have in mind fit on my property?
Once you select AUTEC as your car wash system provider, we will be happy to provide a site analysis and site-specific drawings for optimum use of your space.
How do I decide to buy soft touch, touch free, or your combination?
There are a couple of perceptions to consider so that your final decision will ensure a strong customer base for your car wash. Perception 1: A Touch Free wash has fewer damage claims. Perception 2: A Friction wash gets cars cleaner.” As an operator, why not offer both. A combination wash provides the consumer with a choice and provides the operator with the best of both worlds. The combination of friction and high pressure provides superior cleaning. As an operator, you can charge higher prices for the option-rich packages available with a combination system. Let’s say for example 15 to 25 percent of your customers purchase the touch free option. This percentage is business that you very likely would not have if you did not offer the touch free option. In some cases, that 15 to 25 percent will cover your equipment payments.
Who will install my car wash?
AUTEC will deliver and set the machine in position where your contractor will install the equipment. AUTEC personnel will work with your contractor as well as electricians, plumbers, and other providers to ensure a smooth installation. Your general contractor, in conjunction with your AUTEC distributor, will handle all site preparation, paving, concrete, electrical, plumbing, water, sewer, gas, permitting, stamped drawings, fees, and water, and etc.
Who provides maintenance once my car wash is installed?
Representatives from the AUTEC corporate service team or a team of factory- trained service personnel from your local distributors office will provide service for your equipment based on a customized maintenance program.
What if something minor needs to be done between maintenance visits?
AUTEC will make service calls upon request. We have a technical service team available for telephone consultation during regular business hours and an emergency service technician available for after-hours emergencies. We also offer owner/operator service schools periodically throughout each year at our headquarters if you prefer a more hands-on approach.
How much money will my car wash make?
We have operators who report as much as $42,000 per month income for their AUTEC in-bay and as much as $2,000 on average for their self serve bays.
How will my car wash effect my gasoline and in-store sales?
Statistics show as much as a 16% increase in gasoline sales and as much as 10% increase in in-store sales.
Will my car wash accept credit cards?
Yes. AUTEC has entry systems that accept cash, coins, credit cards, VIP wash cards and token notes and others.
There's a c-store next to my property. Can I team up with them for cross marketing benefits?
Yes. We have many car wash operators who pay the c-store a commission to offer and sell the car wash at the gas island via pay at the pump.
Will I have to stay on-site or hire someone for my car wash operation?
No. Every AUTEC system is fully automatic. We have a "Daily Inspection Check List," for operators and we recommend a customized regular maintenance program for your location, which would be provided by AUTEC’s local, factory-trained distributor. For ease of operation, you may consider cameras and remote paging systems. Although, some operators have an attendant at peak car wash times to help customers through and to develop stronger customer rapport and loyalty. For the most part, sit back and collect your money.
Does AUTEC have financing available?
Indeed we do! For some time, we've been recommending to our customers that they seek out Patriot Capital for fixed-rate loans or equipment leases. Patriot's customer-focused service is distinguished by rapid application processing and significant flexibility. Visit Patriot's website for more informaiton.
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How long will it take to install my car wash?
Once your site is prepared and your equipment is delivered, we can typically have your car wash up and running in 7-10 days.
Can you explain the ROI I can expect with my car wash?
Your ROI is directly related to the number of cars washed and the average price point. Please refer to AUTO LAUNDRY NEWS, October 2004 issue’s Automatic In Bay Survey.